New Customers

Important Note: All dogs must be current on all vaccinations including Rabies, Parvo, Distemper and Bordatella. Puppies must have received all rounds of puppy vaccinations. All dogs older than six months must be spayed or neutered to participate in the group daycare play. Puppies who are younger than six months who have not been spayed or neutered can participate in daycare play. If the puppy has shown signs of heat or aggression, they may not participate in daycare play. All dogs must be non-aggressive in nature and evaluated prior to attending daycare. BrownDog Lodge reserves the right to decline services for aggressive dogs and/or any dog appearing to be in poor health or physical condition.

Step 1:

Print & Complete the attached form (Master Services Agreement & Pet Profile) for each dog.

Step 2:

Fax, Email or Drop-Off completed form (Master Services Agreement & Pet Profile) to the BrownDog Lodge location where reservation is made.

East Memphis Lodge: 
Fax: (901) 767-1192 or
Email: info@browndoglodge.com

Germantown Lodge: 
Fax: (901) 266-9090 or
Email: germantown@browndoglodge.com

Step 3:

Please contact your veterinarian and ask them to fax or email us verification of your dog’s current vaccinations. (Required vaccs: Rabies, Parvo, Distemper, Bordatella)

East Memphis Lodge: 
Fax: (901) 767-1192 or
Email: info@browndoglodge.com

Germantown Lodge:
Fax: (901) 266-9090 or
Email: germantown@browndoglodge.com

Step 4:

Call us or stop by to schedule your dog’s first visit, confirm receipt of required paperwork & vaccination records, and discuss details of your visit such as daycare evaluation, playtimes, food, bedding, toys, treats, etc.

We look forward to meeting you and your dog soon!